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Change, Rollout & Learning Consultant

Profile Picture: Victor Braz da Silva

Let’s turn complexity
into capability.

I help organizations introduce new systems and ways of working: connecting business teams, IT and project leads, coordinating rollout activities and preparing people for change.

Change & rollout coordination · CRM / ERP implementations · Learning & adoption

Connecting systems, processes and people.

I bring business teams, IT and project leads together to clarify priorities, coordinate rollout, communication and learning activities, and support the transition into daily operations. Hands-on training and user enablement remain an integral part of my work.

Independent consulting · 20+ years of international experience

Experience across Energy, Healthcare & Financial Services

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How I support system rollouts

A shared approach, applied in practice.

Together with Ursula Lang and Matthias Baethe, I developed this five-phase Change & Rollout Framework. We use it successfully in our project work to connect change coordination, rollout planning and learning, from early preparation through go-live and stabilization.

Available across the full rollout or as focused support for individual phases.

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PREPARE

Clarify what changes for each role early, so those needs can shape the rollout plan.

Typical outputs: Stakeholder and impact overview · Learning needs analysis

For users: Understand what will change.

For project teams & leaders: Identify impacts and priorities early.

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BUILD

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Develop communications and learning materials as processes take shape, so both reflect the same decisions.

Typical outputs: Coordinated action and communication plan · Learning concept and materials

For users: Get clear, relevant guidance.

For project teams & leaders: Align activities, dependencies and responsibilities.

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GET READY

Rehearse realistic tasks before launch to uncover gaps while there is still time to address them.

Typical outputs: Readiness check and action tracking · Role-based training

For users: Practise real tasks with confidence.

For project teams & leaders: Make readiness and open actions visible.

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GO LIVE

Provide support during the first days of use, when real work reveals issues that rehearsals may have missed.

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Typical outputs: Go-live feedback and issue tracking · Floorwalking and quick guides

For users: Get support when it matters.

For project teams & leaders: Surface issues early and coordinate responses.

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STABILIZE

Review recurring issues after launch to decide what needs a process change, further training or ongoing support.

Typical outputs: Open-issue follow-up and operational handover · Refresher learning and microlearning

For users: Build confidence in everyday use.

For project teams & leaders: Support a structured handover to operations.

Where I can support you

Change & Rollout Support

Stakeholder alignment, rollout planning and coordination from preparation through stabilization.

Learning & Training Management

Learning concepts, training planning and trainer enablement.

User Enablement & Adoption

Practical guidance and learning support for everyday system use.

Selected experience

Energy

Learning management and user enablement in an energy-sector rollout.

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Healthcare

International rollout and training support.

Let’s talk about your next project.

Open to project inquiries, collaboration and professional exchange.

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