Change, Rollout & Learning Consultant

Let’s turn complexity
into capability.
I help organizations introduce new systems and ways of working: connecting business teams, IT and project leads, coordinating rollout activities and preparing people for change.
Change & rollout coordination · CRM / ERP implementations · Learning & adoption
Connecting systems, processes and people.
I bring business teams, IT and project leads together to clarify priorities, coordinate rollout, communication and learning activities, and support the transition into daily operations. Hands-on training and user enablement remain an integral part of my work.
Independent consulting · 20+ years of international experience
Experience across Energy, Healthcare & Financial Services
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How I support system rollouts
A shared approach, applied in practice.
Together with Ursula Lang and Matthias Baethe, I developed this five-phase Change & Rollout Framework. We use it successfully in our project work to connect change coordination, rollout planning and learning, from early preparation through go-live and stabilization.
Available across the full rollout or as focused support for individual phases.
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PREPARE
Clarify what changes for each role early, so those needs can shape the rollout plan.
Typical outputs: Stakeholder and impact overview · Learning needs analysis
For users: Understand what will change.
For project teams & leaders: Identify impacts and priorities early.
02
BUILD
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Develop communications and learning materials as processes take shape, so both reflect the same decisions.
Typical outputs: Coordinated action and communication plan · Learning concept and materials
For users: Get clear, relevant guidance.
For project teams & leaders: Align activities, dependencies and responsibilities.
03
GET READY
Rehearse realistic tasks before launch to uncover gaps while there is still time to address them.
Typical outputs: Readiness check and action tracking · Role-based training
For users: Practise real tasks with confidence.
For project teams & leaders: Make readiness and open actions visible.
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GO LIVE
Provide support during the first days of use, when real work reveals issues that rehearsals may have missed.
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Typical outputs: Go-live feedback and issue tracking · Floorwalking and quick guides
For users: Get support when it matters.
For project teams & leaders: Surface issues early and coordinate responses.
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STABILIZE
Review recurring issues after launch to decide what needs a process change, further training or ongoing support.
Typical outputs: Open-issue follow-up and operational handover · Refresher learning and microlearning
For users: Build confidence in everyday use.
For project teams & leaders: Support a structured handover to operations.
Where I can support you
Change & Rollout Support
Stakeholder alignment, rollout planning and coordination from preparation through stabilization.
Learning & Training Management
Learning concepts, training planning and trainer enablement.
User Enablement & Adoption
Practical guidance and learning support for everyday system use.
Let’s talk about your next project.
Open to project inquiries, collaboration and professional exchange.
