Portfolio

Here you can see a list of applications, platforms and services
that I actively support and can draw on many years of experience.

Services

Consulting & Training Expertise

Training & Enablement Programs for CRM/ERP transitions
AI / GPT-enabled Learning – prompt playbooks, use-case clinics and guardrails for responsible adoption
Global Software and Process Trainings – driving user acceptance and measurable adoption gains
Customized Application Trainings – tailored to process roles and operational scenarios
Process & Documentation Design – standardization and knowledge transfer for stable operations
Knowledge Retention & Change Coaching – reducing dependency on key users, supporting lasting adoption
Learning Management & Optimization – measurable impact through time-to-competence and feedback analytics

Consulting Expertise